Frequently asked questions

Brothh charges a flat 8% platform fee per completed booking. There is no setup fee and no monthly minimum.

Payment processor fees are passed through at cost and shown before checkout. Brothh keeps the facility fee separate so operators can see the full breakdown.

Yes. Multi-site and high-volume operators should contact operations so we can help structure onboarding, reporting, and facility access.

Deposits are collected with the booking and held until the facility completes close-out. The facility can release, dispute, or document issues from the booking record.

Yes. Deposits can be set around the facility rules, booking type, and resource risk so a kitchen, event hall, and storage area do not need the same policy.

The booking record remains available for close-out notes, messages, and operations review. Your cancellation and deposit rules determine the next step.

Renters must have an account and booking context before requesting time. Facility operators can review renter details, requirements, and messages before confirming.

Yes. Facility rules can require insurance, permits, licenses, food handler cards, or other documents before access is approved.

Yes. The Bookings module supports confirm, decline, cancel, complete, and dispute flows with status-aware actions.

Brothh is designed around predictable weekly payouts after bookings are processed and eligible for release.

Facility operators can use payout and booking records for bookkeeping, and statement exports are part of the payout workflow direction.

The platform fee supports booking workflows, deposits, renter vetting surfaces, calendar operations, messages, notifications, and operations support.

Yes. The facility app centralizes profile setup, availability, blackouts, bookings, messages, notifications, calendar operations, and insights.

Most operators can create a useful facility profile quickly, then add photos, rules, availability, deposits, and supporting details before publishing.

Yes. Keep your facility pending or inactive until profile details, photos, rules, and availability are ready.